Deleting your account

You can delete your Adoss account at any time, in any of these ways.

In the app

Open Settings > Account > Delete account and confirm. The option appears when you are signed in. The app opens a web page in your browser where you confirm the deletion with your account. The workouts saved on your phone stay on the phone, and the app keeps working offline.

On the web

Sign in to the web app with the same account and open Settings > Account > Delete account. Before you confirm you can download a backup, which the app can restore. The data of the web app is not kept on your device once the account is gone.

By email

Write to [email protected] from your account's email address, asking us to delete it. We will reply to confirm.

What happens to your data

• The account is deactivated right away: you can no longer sign in or sync.
• Within 30 days we process the request: the account is closed and the data synced on our servers is anonymized, not just removed. Your username, your notes and your profile name are erased or replaced by a random value that cannot be traced back to you.
• The training data left behind (workouts, sets, body weight, measurements, including the names of plans, days, workouts and exercises and the exercise descriptions you wrote) stays on our servers only in this anonymous form, because once the owner is gone it no longer identifies anyone. For this reason, do not write personal data in those names and descriptions. The same applies to the record of the versions of the policies you accepted.
• Data saved on your device stays there until you uninstall the app. If you want to keep it, save a backup or a CSV from Settings first.
• If you signed in with Apple, we also revoke the authorisation you gave Adoss on your Apple ID.

For any question, write to [email protected]. Details on how we process data are in the Privacy Policy.